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Surgery staff

On this page you will meet the staff of Joydens Wood Medical Centre. 

We have seven staff working at the surgery and one regular locum. Dr Arora is the 'single handed' GP assisted every monday morning by our lady GP locum Dr Jilani. We also have one Nurse supported by a healthcare assistant who provides a phlebotomy service twice a week.

Supporting the clinical staff, there are four receptionists, a medical secretary and a practice manager 

The Partners : DR Ravi Arora - MBBS DTM&H and Dr Bhaskar Bora MBBS, DFFP, DRCOG, MRCGP

Dr Arora started the practice in 1985 with his wife who now runs a separate surgery. They  built  the practice from scratch and at present it has 2,300 patients, most of whom live local to the surgery. Dr Arora knows the majority of his patients very well and is a very flexible GP who is happy dealing with temporary illnesses or helping patients manage their long term conditions. He has a special interest in elderly medicine, many of his older patients have been with him since the surgery opened. 

Dr Bora is our new Partner and the lead GP for the Elmdene Group of Practices of which this surgery in now a part. Dr Bora is a very experienced GP with a wide variety of clinical specialisms including Musculoskeletal Medicine/ Joint Injections,Minor surgery / Cryotherapy,Family Planning (Implant fittings/ removals) andMedical Teaching

Dr Nausheen Jilani MRCGP 

 We are supported four times each week by a very friendly and approachable female locum GP Dr Jilani. Dr Jilani joined the surgery in April 2012. She has an empathetic approach and is has an excellent relationship with her patients. She is particularly popular with female patients. Ladies (and of course men) seeking to discuss more personal matters can call and book appointments with Dr Jilani on 4 mornings each week.

The nursing team - Jane Arnesen and tba

We have a very friendly and helpful nursing team. 

We are currently recruiting a new nurse and in the meantime are being supported by excellent nurses from our other surgeries.

Jane Arnesen has been with the practice as a receptionist since 2006. In 2010 Jane trained and qualified as a healthcare assistant (HCA) and  is now the surgery supervisor and also works regularly in the Nurse treatment room where she carries out blood tests, coagulation tests, blood pressure checks and flu vaccinations. Jane is also now respon

Janice Kinnard - Medical secretary

Janice has also been with us since 2006. She is a knowledgeable and experienced administrator who is always prepared to help patients with paperwork and booking issues. She produces all the correspondence for the medical team and liaises with hospitals and specialists in respect of referrals and ongoing cases. Janice also works on insurance claim cases where patient's insurers seek medical records from us and proof of injuries or particular conditions.  

Jane Arnesen - Practice Supervisor

Jane endeavours to ensure the practice provides a consistent, efficient and above all friendly service to its patients. She manages every aspect of the day to day practice operation and is always happy to be approached by patients seeking to solve difficult issues or where they may have a complaint about the surgery's service.

The reception team

The surgery has four receptionists, Nicol, Kim, Sharon and Cath. The ladies are all fully trained and very experienced in medical reception work. They work four hour shifts and are all very committed to providing patients with as much help and support as possible. Our receptionists have a positive reputation and treat patients as they themselves would hope to be treated. They are all authorised Chaperones.